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Sequim utility customers have received the wrong bills for the month of September. Duplicates of the utility bills dated August 1 were accidentally mailed to customers instead of the September 1 statements.
Correct statements for the month of September are in the process of being mailed and customers can expect to have them within three to five business days. Customers are instructed to wait until they received the correct statements before making their utility payment.
If customers pay on-line or use auto-pay, the outstanding amount on the electronic statement is correct, and the amount that will be deducted from your bank account will be correct.
If payments based on the August statement have already been sent, any over or underpayments will be reflected on the October 1 statement.
The Utility Department has extended the due date to September 30 for September bills.
We apologize for any inconvenience. Please contact the City of Sequim Finance Department at (360) 683-4139 with questions.